EVgo and GM Boost EV Charging Reliability NationwideEVgo and GM Boost EV Charging Reliability Nationwide
EVgo and GM are launching new flagship charging stations to enhance reliability and convenience and address critical issues in EV infrastructure.

Despite a remarkable increase in public EV charge ports in the US, the electric vehicle (EV) charging experience remains weighed down with issues that affect the industry’s reputation. Many users still encounter challenges such as unreliable charging stations, long wait times, and inconsistent performance. These ongoing issues highlight the urgent need for improvements in EV charging infrastructure.
Addressing these concerns, EVgo Inc. and General Motors (GM) have announced a significant collaboration to deploy 400 fast-charging stalls at flagship locations in major metropolitan areas. This initiative is designed not only to enhance convenience but also to tackle the reliability issues that have historically plagued the industry. By focusing on advanced amenities and strategic location choices, this partnership aims to improve the overall customer experience for EV drivers.
Dennis Kish, President of EVgo, underscores the importance of this collaboration: “In order to be the charging provider of choice, we need to lead on customer satisfaction, and we will continue to innovate to deliver a charging experience that is convenient, comfortable, and dependable for current and future EV drivers.” According to the announcement, the new flagship stations will feature advanced amenities including 350kW fast chargers, canopies for weather protection, and pull-through stations to accommodate larger vehicles, enhanced lighting, and security cameras for safety. By introducing these enhancements, EVgo and GM aim to address common pain points and set a new benchmark for reliability and convenience in the EV charging landscape.
EVgo and GM Energy will co-brand the stations, reflecting their collaborative commitment to a more customer-centric charging experience. In addition to convenience, these flagship locations will offer proximity to essential amenities such as shopping, dining, and coffee shops. This strategic placement ensures that EV drivers can make the most of their time while their vehicles charge. Most stations will feature up to 20 charging stalls, with some locations offering even higher stall counts to meet the needs of high-traffic areas.
The rollout of these flagship stations will span several key states, including California, Arizona, Florida, Georgia, Michigan, New York, and Texas. This coast-to-coast deployment aims to create critical charging hubs in areas where demand for EV infrastructure is rapidly growing.
Wade Sheffer, Vice President of GM Energy, emphasized the importance of expanding customer-focused charging solutions. "Ensuring that our customers have seamless access to convenient and reliable charging is imperative, and this effort will take it to the next level," Sheffer explained. He added that the ongoing collaboration between EVgo and GM is crucial to innovating and meeting the evolving needs of EV drivers.
This initiative is part of a broader effort by EVgo and GM to build 2,850 DC fast-charging stalls. The partnership celebrated the opening of its 1,000th fast-charging stall in August 2023 and expects to reach 2,000 by the end of 2024. The companies are committed to delivering premium charging experiences and continuing to expand EV infrastructure across the US.
As the EV market continues to grow, the reliability of charging stations becomes increasingly critical. Initiatives like the EVgo and GM collaboration highlight the industry’s commitment to overcoming current challenges and improving the charging experience. By focusing on convenience, high-power charging, and customer-centric features, these new flagship stations represent a significant step toward addressing the reliability issues that have historically plagued EV infrastructure. Ensuring that charging stations are dependable and accessible is essential for supporting the widespread adoption of EVs and advancing the transition to sustainable transportation.
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